Mintverse Travels Private Limited (“Mintverse Travel”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services and travel booking facilities.
This Privacy Policy explains how we collect, use, disclose, store and protect your information when you visit mintversetravel.com, make an enquiry, request a quotation, make a booking, make a payment or otherwise interact with us.
Depending on the services you use, we may collect:
Personal Information
• Full name
• Date of birth
• Gender, where required
• Mobile number
• Email address
• Residential or billing address
• Nationality
• Passport details
• Visa details
• PAN/GST details where required for invoicing or compliance
Where you make payments to Mintverse Travel, we may receive transaction-related information such as payment amount, transaction reference, payment status and payment method.
Payment card details may be processed through authorised payment gateways. We generally do not store complete card numbers, CVV or other sensitive payment credentials on our own systems unless specifically required and permitted under applicable law.
When you use our Website, certain technical information may be automatically collected, including:
• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Date and time of access
• Referral information
• Cookies and similar technologies
We may use your information to:
• Process travel enquiries and bookings;
• Prepare quotations and itineraries;
• Arrange flights, hotels, transfers, tours, cruises and other services;
• Process payments;
• Issue invoices, tickets, vouchers and booking confirmations;
• Communicate booking updates;
• Provide customer support;
• Process cancellations, amendments and refunds;
• Assist with visa or travel documentation where requested;
• Meet legal, tax and regulatory obligations;
• Prevent fraud and unauthorised transactions;
• Improve our Website and services;
• Send service-related communications; and
• Send promotional communications where permitted by applicable law.
We may share necessary information with trusted third parties to fulfil your travel arrangements, including:
• Airlines;
• Hotels;
• Tour operators;
• Cruise operators;
• Transportation providers;
• Visa and documentation service providers;
• Travel insurance providers;
• Payment gateways;
• Banks and financial institutions;
• Technology and hosting providers;
• Customer support providers; and
• Government or regulatory authorities where legally required.
We only intend to share information reasonably necessary for the relevant purpose.
Payments made through our Website may be processed by third-party payment gateways.
Such providers may collect and process payment information according to their own privacy policies and security standards.
Mintverse Travel does not knowingly request customers to provide complete card details, CVV or banking passwords through email, WhatsApp, social media or other unsecured communication channels.
Our Website may use cookies and similar technologies to:
• Maintain Website functionality;
• Remember user preferences;
• Understand Website usage;
• Improve performance;
• Measure marketing effectiveness; and
• Provide relevant content or advertising where applicable.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
Where permitted by applicable law, we may use your contact information to provide information about:
• Travel offers;
• Holiday packages;
• New destinations;
• Promotions;
• Special deals; and
• Mintverse Travel services.
You may opt out of promotional communications by using the unsubscribe option in an email or contacting us directly.
Transactional and service-related communications may continue where necessary to fulfil your booking.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including booking management, customer service, accounting, tax, legal and regulatory requirements.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal obligations.
Travel arrangements may require us to share relevant traveller information with Service Providers located outside India.
For example, airlines, hotels, cruise operators, destination management companies or other travel suppliers may operate in foreign countries.
By using our international travel services, you acknowledge that necessary information may be transferred to the relevant Service Providers for fulfilment of your booking, subject to applicable law.
Our Website and services are not intended to knowingly collect personal information directly from children without appropriate involvement or consent of a parent or legal guardian where required.
Where a child is included in a travel booking, the information may be provided by the parent, legal guardian or authorised person making the booking.
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
Subject to applicable law, you may have rights relating to your personal information, including the right to:
• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion where legally permissible;
• Withdraw consent where processing is based on consent;
• Opt out of promotional communications; and
• Raise concerns regarding the handling of your information.
Requests may be submitted using the contact details provided below.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
Website: https://mintversetravel.com/
Email: sales@mintversetravel.com
Phone: +91 7738092419
Registered Office:
Address: A 301, Shalimar Morya Park, New Link Road, 3rd Floor, Andheri West, Mumbai – 400053. India
Legal Entity: Mintverse Travels Pvt Ltd
For privacy-related enquiries:
Email: info@mintversetravel.com
